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March 1, 2006

Process, Process - ongoing and organic

Dave Hook, The Industrial Librarian, pointed to a slide about the Intranet being a process:

"Intranet is a process
It is not a thing, a project, an objective
It is an enabler, a way of thinking, a way of communicating
It is always evolving with the organization
It should be one step ahead of the organization"

The original is here.

This got me to thinking. We see so many intranet, web content and portal projects managed as bounded projects . The reality is usually that they are part of a more organic effort. The boom-bust cycle of our virtual presences has to stop. We need to find a way to build organic websites, portals and intranets.

Portals are a process
Portals are reactive and proactive
Portals are driven by the community through the insights of their developers
Portals evolve like the climate not in phases like the seasons
Portals can change communities
Portals can show leadership
Portals are more about 2-way communication and interaction than information display

Just a few thoughts while March arrives like a lamb in Toronto.

Stephen

Posted by stephen at March 1, 2006 8:34 AM

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